Refund policy

Returns & Refund Policy

At Intrinsicals, we want you to feel confident in every purchase. If you're not completely satisfied, we're here to help.

30-Day Money-Back Guarantee

We stand behind our products with a 30-day money-back guarantee. If you're unhappy with your purchase for any reason, please contact us within 30 days of receiving your order.

To begin a return, email support@intrinsicals.com with your order number and the reason for your return. Once your request has been approved, we'll provide return instructions.

Please note:

Customers are responsible for the cost of return shipping.
Products must be returned to the address provided by our support team.
Refunds are issued to the original payment method after the returned product has been received and inspected.

Damaged, Defective, or Missing Items

If your order arrives damaged, defective, or if an item is missing, please contact support@intrinsicals.com as soon as possible.

To help us resolve the issue quickly, please include:

Your order number
A description of the issue
Clear photos of the damaged product and packaging (if applicable)

Once we've reviewed your claim, we'll provide either a replacement product or a full refund at no additional cost to you.

Refund Processing

Approved refunds are issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear on your statement.